Recent Posts

How to Survive a Sewer Back Up

2/11/2019 (Permalink)

Biohazard How to Survive a Sewer Back Up Do you know what to do in this situation?

You've just noticed water in your home and discover the source is your backed-up toilet, now what??

  1.  Rapid Response

The risk of harmful bacteria in your home or business is a time sensitive issue and should be addressed ASAP. Containment is necessary to preventing extensive damage. Contact a professional cleaning team to immediately respond to the contaminated area.

  1. Proper Sterilization

Water from a sewer backup is dangerous, so do not attempt a sewer back-up cleanup on your own. Specific techniques and safety equipment are needed to ensure appropriate removal of all hazardous bacteria. Contamination levels of the water may vary and require a customized sterilization process.

  1. Sufficient Drying Time

Allowing adequate drying time after the water has been removed helps prevent the growth of mold and stop further damage to your home. Depending on the amount and duration of the water exposure, drying can often take days. It may also be required to remove carpet, flooring or sub floor.

  1. Moving Forward

Repairing your property after a sewer cleanup can be a huge project, and keeping good documentation can aid in a speedy recovery. Having current pictures of your home prior to an accident is highly recommended. These records can help insurance companies easily identify which areas were affected to help any claims move forward quicker.

SERVPRO of Gurnee understands the stress and worry that comes with water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Do not hesitate to call us at 847-557-1080.

Spread Love not Fire Damage

2/8/2019 (Permalink)

Fire Damage Spread Love not Fire Damage Kitchen fires can only take seconds to spread

February is the month of love and what better way to show that special someone you care than with a romantic candlelit dinner. Before you show off your chef skills though, keep in mind that cooking equipment is the #1 cause of house fires so make sure you are keeping an eye on that delicious dish you are preparing. It only takes seconds to start a fire that can engulf your whole kitchen and put a huge damper on your special night in.

Ways to stay safe in the kitchen

  • Make sure your smoke alarm is working
  • Stay in the kitchen when cooking
  • Keep potholders, towels and paper towels away from the stove top
  • Turn off your burner and oven when not in use

Once you have your meal ready don’t forget to set the mood…

Candles are a go-to choice for romantic lighting, but are one of the top 5 things that cause house fires. Salt lamps, fairy lights, table lamps, oil diffusers, wax warmers and flameless luminaries can help you “set the mood” without worry so your night can go exactly as planned.

If the unfortunate does happen, SERVPRO of Gurnee can help clean up and rebuild after a fire. We have the highly trained staff and equipment to make it seem like it never happened. Call us today!

Polar Vortex 2019 Water Damage

2/1/2019 (Permalink)

Water Damage Polar Vortex 2019 Water Damage We offer estimates for your convenience

The deep freeze has come and gone, bringing with it frozen and burst pipes. Damage can be obvious, but sometimes it's not noticed right away causing more issues down the road. 

Signs that you have a burst pipe

-water marks on ceilings or walls

-standing water and puddles

-water discoloration and odors

-water pressure issues

-strange sounds when using water

If you find you have a burst pipe, use these four steps

  1. Turn off your water supply
  2. Trace the water/damage and locate the damaged pipe
  3. Call a Plumber to repair
  4. Bring in a professional drying crew

SERVPRO of Gurnee is here with the professional equipment and experience to dry and clean your home. Our goal is to restore everything like it never happened. We will keep you updated and informed throughout your experience. Call us today!

Don't forget to test your Sump Pump

You may have survived the freeze, but are you prepared for the flood? The upcoming thaw means increased water in the area. A quick check of your sump pump will ensure proper functioning that can save you from further water damage. Click the link to learn how to test your sump pump

How to Clean After a Fire in My Home?

3/16/2018 (Permalink)

When you experience a fire in your home, it is a scary, unexpected time and you may have many questions as what is to come next.

First step after a fire is extinguished, the home needs to be boarded up to avoid additional damage from weather, animals, or theft. Afterwards, depending on the severity of the fire and upon clearance from the fire department is to determine the extent of the damage and survey how the home will be cleaned. There are some fires that do not require a full demo of the entire structure. SERVPRO of Gurnee inspects room by room the damage and what cleaning method would be best used. 

Once the damage is assessed, SERVPRO offers rush service for the homeowner to collect necessary soft content items such as clothing, shoes, or children’s sentimental comfort items that will be immediately needed that will be cleaned in our Gurnee facility. 

SERVPRO then can begin working on restoring your home after a fire quickly by compiling a detailed inventory list of salvageable and unsalvageable items as they are packed to be cleaned at our facility or on site. After the home is packed out, the structure is cleaned, dried, and removal of any structure materials that cannot be cleaned.

After the home and contents are cleaned, SERVPRO has a highly trained reconstruction department to complete the repairs from any rooms that requires drywall, flooring, roofing, cabinets, siding, and any other items that need to be replaced.

Odor After Water Damage

3/15/2018 (Permalink)

Why is there an odor in a home that has experienced water damage? The odors come from wet carpeting, padding, drywall, insulation, cabinets, or contents in the home.  The odor is there because of microbial growth (mold) and this smell is from a process referred to as Microbial Volatile Organic Compounds or MVOCs. This is the microorganism’s metabolism or rather the ability of mold to begin rapidly multiplying in the wet environment. Molds can be found anywhere inside structures and outside. Mold is crucial outdoors to help decay trees that have fallen or other material turning it back into soil for regrowth. Mold does not distinguish if it’s outdoors and indoors, so this same process will occur on drywall and wooded studs inside a home! SERVPRO of Gurnee is a certified cleaning and restoration firm in mold mitigation and remediation. Each structure that has mold is approached differently depending on the source of water, what type of material mold is growing on, and how much.

Flooding, Storms, and Mold

3/13/2018 (Permalink)

After a disaster or storm when a significant amount of homes and businesses have been affected many people have concerns and questions about mold indoors. Any material that is wet must get dried quickly. Mold growth can occur within 48-72 hours in a damp, high humidity environment. With a water loss from a Category Three contamination, some material may need to be discarded. Water from a flood that comes in a home is filled with contaminants, pesticides, animal droppings, fuel, and silt. With water intrusion in the home, the relative humidity temperature indoors can raise giving mold the perfect climate to grow. Our SERVPRO of Gurnee technicians are Institute of Inspection and Cleaning Restoration trained to remove water and decrease the relative humidity in your home after water infiltration. If mold is visible, there are different methods of removal based on the material that mold resides. At the job completion, SERVPRO of Gurnee also uses an antimicrobial solution to assure that no mold spores will grow in the present mitigation project.

Deodorization after a Fire

3/12/2018 (Permalink)

Frequently, we are asked how we combat odors. Odors from a skunk, odors after a sewage loss, odors from a dead animal, odors from a biohazard cleanup, and most common, odors after a fire. Each cleanup situation is unique and we first inspect to determine the best method for removal. Three methods that we use are use of ozone, hydroxl generators, and deodorants.

Ozone- Is a gas with its chemical symbol O3. Use of an ozone machine causes a chemical reaction to occur having the free molecules that are split from an electrical arc to join any of the O2 molecules that are in the home that then meet and chemically change the odor molecules.

Hydroxl Generators- Hydroxls have a free electron that will allows the hydroxyls to react with the materials that are in the environment. This creates a chemical reaction that reduces the odors.

Deodorants- Deodorants are pairing agents that combine with a malodor to create new odorless compounds. Use of deodorants are through the forms of liquids, gels, and solids.

Each removal method of odors is a unique situation that SERVPRO of Gurnee professionals assess with every call that we receive. We always seek to remove the source of the odor first and clean the area.

Frozen Pipes Tips

3/7/2018 (Permalink)

We have received many calls for frozen pipes causing damages in commercial and residential properties. Many have unexpectedly discovered their pipes have frozen and seek the help of a professional to unthaw and fix the problem. With winter’s arrival and freezing temperatures among us here are some tips to protect pipes from freezing:

  • Allow water to drip when temperatures are below freezing
  • Keep your thermostat set at the same temperature during the day and at night
  • Do not let the temperature go below 55 degrees* in your home/business.
  • For pipes underneath cabinets, open the door so warm air can circulate around the pipes
  • If there are outside faucets, make sure that your garden hose is removed and stored. For additional precautions turn the water off at the water main and open the outside faucet to drain completely
  • Check for any cracks or holes that may be letting air into the structure near water pipes. If detected, seal them.
  • Add insulation to pipes that run alongside the exterior walls
  • Make sure that the garage door remains closed if there is water lines located in the garage

Frozen pipes in your commercial business or residential home can cause a lot of damage. After the plumber has fixed the problem call SERVPRO of Gurnee to come out for an inspection at 847-557-1080.

*For more tips visit the American Red Cross website

Commercial Frozen Pipes

3/7/2018 (Permalink)

When your property experiences a disaster from a commercial frozen pipe, commercial fire or commercial sewage you are in need of knowledgeable technicians fast. Whether we’re dealing with a relatively small cleanup scenario or a large-scale event, we work quickly to assess each situation and isolate the damaged area. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. We seek to help your business be able to continue operations in a temporary space if necessary while we restore your facility. With 24/7 emergency service we are able to help get your business quickly and strive to fully restore the damaged area while working within your budgetary constraints.

About SERVPRO of Gurnee

SERVPRO of Gurnee specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Bacteria Cleanup

3/7/2018 (Permalink)

Contaminated water that has entered your home or business is classified in the restoration industry as Category 3 contaminated water. Category 3 water invades with more than just water, but also bacterial contaminants. Bacteria are everywhere and makes up most of Earth’s mass. Bacteria can multiply at an alarming rate. The smell that comes with a water intrusion isn’t just from mold growth, but also that of bacteria present. The toilet that has overflowed, stagnant water, the fish tank that has broken, all these examples have significant amounts of bacteria with them. When you have Category 3 water that contaminates your home or business it is important to have a professional inspect, and remediate properly.

SERVPRO of Gurnee is certified to clean a variety of unwanted contaminates such as:

  • Mold mitigation and remediation
  • Bacteria from stagnant sources
  • Sewage Clean Up from sewer back flows
  • Outside water intrusions
  • Water that has affected a home while away on a vacation