SERVPRO of Gurnee Employee Photos

man in black shirt smiling in front of green and silver wall

Brad Cowell

Brad Cowell is the Owner of SERVPRO of Gurnee. He graduated from the University of Illinois and has always loved construction. He worked for a premier private home builder before his entrepreneurial spirit prompted him to purchase his first SERVPRO franchise. His credentials with the Institute of Inspection Cleaning and Restoration Certifications (IICRC) are in Water Restoration Technician, Applied Structural Drying, Fire and Smoke Restoration Technician, Applied Microbial Remediation Technician, and Odor Control Technician. He further holds Lead Renovator, Trauma Cleaning, and Subrogation certificates as well as SERVPRO Employee Certification Training Programs in Crew, Water, Fire, and Carpet & Upholstery.

man in black hat sitting and smiling

Dave Brenner

Dave Brenner is the Reconstruction Manager at SERVPRO of Gurnee.  He has over 40 years of construction experience and brings a seasoned perspective unmatched by most.  Customers continuously give 10/10 ratings at completion of their construction projects which run smoothly due to his direction, and we are proud to have him leading the division.  He is a licensed contractor in Illinois and Wisconsin.

Female employee with brown hair and green shirt smiling

Amanda Pollock

Amanda Pollock is the General Manager at SERVPRO of Gurnee.  She oversees our day to day operations and administrates our payroll, human resources, training, and office technology. Her SERVPRO experience includes a prior role as our Office Manager which utilized her detail-oriented nature and gave her the experience needed to oversee our operations.  Before joining us in 2016, Amanda spent 15 years in Hospitality Management, which contributes to her skillset in ensuring our business runs smoothly.  Amanda is IICRC certified as a Water Restoration Technician and Fire & Smoke Technician.

blonde woman with blue eyes in car

April Koot

April Koot is the Director of Sales and Marketing at SERVPRO of Gurnee. In addition to leading our sales team, she can usually be found somewhere in Chicagoland promoting SERVPRO through relationship building and education. You may also catch her on a job site checking in or lending a hand. If you happen to attend a SERVPRO CE course, she will be instructing it. April’s background includes 15 years in the insurance industry with roles ranging from producer to agency owner to corporate sales management before moving into restoration business development in 2017. She recently completed her ARM, Associate in Risk Management, designation in order to further her expertise in risk management.  April also holds an IICRC certification as a Water Restoration Technician.

man in black shirt standing in front of green van

Tanner Hutt

Tanner Hutt is the Warehouse and Contents Manager at SERVPRO of Gurnee.  He manages content pack-outs of homes and businesses that have been affected by major damage.  He oversees digital cataloguing, content cleaning, and proper storage in our secure facility. Tanner has been involved in the restoration industry for the majority of his career and is an expert user of Esporta Wash System for textiles, Ultrasonic Cleaning System for hard contents, and Ozone technology for deodorization of contents.  He is certified by the IICRC as a Water Restoration Technician.

brown haired man in front of desk and green wall

Cody Hutt

Cody Hutt is a Reconstruction Project Manager at SERVPRO of Gurnee. His time is spent managing rebuild projects for our residential customers.  He has been involved in construction trades from a young age, and he puts that experience to use daily to be sure projects are finished correctly and on time.  Since coming on board with SERVPRO in 2013, Cody held roles ranging from water technician, to crew chief, to estimator, to production manager before taking on his current role as a Reconstruction PM.  He is certified by the IICRC as a Water Restoration Technician and Fire & Smoke Restoration Technician.

dark haired male worker at desk

Dan Mandujano

Dan Mandujano is a Reconstruction Project Manager at SERVPRO of Gurnee. On any given day, you’ll find Dan inspecting new jobs and creating mid to large range estimates for our commercial and residential clients. He specializes in large and complex insurance claims, but he is always willing to lend a hand with projects of any size.  Dan spent over a decade in the insurance and construction industries, with valuable time spent as an insurance adjuster.  This gives him vast insight when working with insurance companies for whom we are a preferred vendor.  Dan is a proficient user of Matterport camera technology.

man with green and black shirt in front of green van

Roger Bahena

Roger Bahena is a Reconstruction Project Manager at SERVPRO of Gurnee.  He assists our residential customers with re-construction estimates, adjuster communications, and project execution.  He has worked in the restoration industry his entire career, and started here at SERVPRO years ago as a Water Technician.  He is passionate about customer satisfaction and making sure that communication with customers and our crews is a high priority.

blonde woman head and shoulders photo

Nicolle Jackson

Nicolle Jackson is the Reconstruction Coordinator at SERVPRO of Gurnee.  She uses her experience growing up in a family involved in restoration and construction to help our customers navigate the process of bringing their home or business back to life after a fire, flood, or other disastrous event.  She helps to coordinate and schedule work, provides material samples and selections, and consults our customers through their rebuild to ensure they are pleased with the finished result.  Her previous SERVPRO experience includes working as a Job File Coordinator in our Mitigation division which gives her a broad understanding of all phases of our projects so that she may better assist customers.  Nicolle is also IICRC certified as a Water Restoration Technician.

man in hat standing in front of green truck

Shawn Zwicke

Shawn Zwicke is a Mitigation Production Manager at SERVPRO of Gurnee. He is responsible for emergency response to job sites, managing mitigation crews on-site, estimating losses, and communication with property owners and insurance adjusters.  He has worked in restoration since 2004, and has much experience and insight to offer our team and our customers.

Man with black hair and beard standing in front of green van

Arturo Jacobo

Arturo Jacobo is a Mitigation Production Manager at SERVPRO of Gurnee.  He came to SERVPRO in early 2019 and brings many years of restoration and construction experience with him.  He is often the first responder to emergency jobs and will instruct our mitigation crews on next steps while also communicating with property owners as well as insurance personnel.  Arturo is IICRC certified as a Water Restoration Technician.

woman smiling in black shirt

Ruth Painter

Ruth Painter is the Office Manager at SERVPRO of Gurnee.  She came to SERVPRO with many years of prior experience in office management, making her a natural fit to lead our administrative team.  She is passionate about giving great customer service and loves to solve problems.