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Fire & Water - Cleanup & Restoration

A Happy Customer in Gurnee, IL

3/4/2020 (Permalink)

Review from a customer in Gurnee, IL There is no greater compliment here at SERVPRO of Gurnee than a 5 star recommendation from one of our customers!

At SERVPRO of Gurnee, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service.  When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written by a customer in Gurnee, IL who experienced a flood in his home.  Larry C. writes, "This company is great! A couple of weeks ago on a Saturday morning we noticed that our sump pump had stopped working and water was starting to spread. I contacted SERVPRO and they had someone onsite very quickly to assess the situation. He contacted a local plumber who arrived within 30 minutes to install a new sump pump. The On-Call SERVPRO team arrived soon and removed items damaged by the water, setup fans & a de-humidifier to dry up the moisture. Everyone I dealt with from SERVPRO was very friendly & helpful. I hope I don’t need their services again anytime soon, but I’d absolutely use them again. Highly recommend!”

Here at SERVPRO of Gurnee, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 847-838-2954.

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